After returning from management training, Todd Dempsy has to relocate to India, where he meets an eclectic new group of employees.

When Todd reluctantly begins employee evaluations, the staff becomes nervous about their job security. After Todd's boss Jerry reviews the sales numbers, he tells Todd to fire one of his employees. Unwilling to lose a team member without a fight, Todd hatches a plan to save his staffer.

Todd learns that Charlie has feelings for Tonya, and he encourages him to ask Tonya out. Trying to help Charlie, Todd organizes a group dinner, that ends up benefiting him when his secret crush comes to the dinner. Unfortunately for Charlie and Todd, a fifth wheel is added to the dinner making everyone uncomfortable. Meanwhile, Madhuri finds her voice and turns one coworker into a ally.

Because of Todd unfamiliarity with Indian holidays, Rajiv creates a fake holiday to mess with Todd and get him out of the office. While Todd is gone, Rajiv gets a visit from his future father-in-law and he tries to impress him by posing as the manager. Meanwhile, the A-Team employees harass Manmeet, Gupta and Madhuri, so they turn to a source to get their revenge.

A box of sexual novelty items arrives at the call center and Todd notice some people in the group felt uncomfortable with the products. Then, Todd calls his boss and learns that he was supposed to give a sexual harassment seminar to his group at his arrival. The next morning, Todd learns that someone already filed a complaint and he tries to make things right but only ends up making them worse.

Excited about Halloween, Todd tries to get the office in the holiday spirit, but his co-workers have no idea what Halloween is all about. After a series of Halloween pranks and an attempt to explain why people dress up, Todd decides to throw a costume party. Taking advantage of the social setting, Todd tries to get closer to Asha, but the plan backfires when Tonya makes a pass at Todd.

When Asha begins taking the next step toward her arranged marriage, Todd and Manmeet step in and devise a plan that will make Todd a potential suitor. Overhearing Todd's feelings for Asha, Madhuri gives him her ticket to a concert so he can surprise her and have a Bollywood ending. Meanwhile, Rajiv tries to help Gupta get over a bad habit.

Unaware of Diwali, the biggest and holiest holiday in India, Todd is caught off guard when his staffers automatically expect time off. After speaking with his U.S. supervisor Jerry, Todd must tell his employees they cannot leave to celebrate, making him unpopular among the workers. Meanwhile, Tonya tries to help Todd forget about his feelings for Asha.

Todd begins feeling pressure from his family to succeed, so he tries to impress them by winning a Black Friday sales competition. Fearing defeat, Todd works his employees extra hard, only to find his efforts thwarted when the power goes out due to a torrential downpour. Meanwhile, Charlie tries to redeem himself after losing to Manmeet and Gupta at the Indian version of billiards by challenging them to a game of laser tag.

Todd's feeling homesick for all things American until he learns he will be able to watch his favorite football team, the Kansas City Chiefs, play on television. Unfortunately, he gets side lined with a bad bout of food poisoning after eating street food but he refuses to miss the game, regardless of how sick he is.

When Todd hears a beautiful singing voice, he is shocked to discover who it belongs too. Eager to help make someone's dream come true, Todd offers pay for anyone interested in signing up for an upcoming talent contest. Despite Todd's good intentions, it seems Gupta is the one with stars in his eyes. Meanwhile, Todd encounters problems with the call center's phone forcing him to consider taking Rajiv's unscrupulous advice.

When Todd tries to protect Charlie's feelings by keeping his relationship with Tonya a secret, someone unexpected gets hurt. Meanwhile, Rajiv panics when he learns his co-workers are about to give him an employee evaluation. Knowing that he is not well liked, he hatches a plan to win them over.

Todd decides to reward his staffers for all of their hard work by taking them on a retreat which is an hour outside of Mumbai. However, when the train they are on breaks down, Todd is forced to conduct the team building exercises in the middle of the crowded train.

When the call center workers begin exhibiting poor customer service, Todd decides it is time to give his employees anger management training. Surprisingly, Gupta seems to be the worst offender, forcing Todd to investigate the real cause of his anger.

When Todd's U.S. boss Jerry makes a surprise visit, Todd instructs his staff to be on their best behavior. However, Todd quickly discovers that Jerry has no interest in work and is ready to party instead.

When one of the call center workers quits, Todd is excited to have the opportunity to hire a new employee. After interviewing numerous unqualified candidates, Todd finally finds a diamond in the rough. However, Todd's happiness is short-lived when he finds out that someone close to him has poached his new recruit.

When a suffocating heat wave hits India, Todd and the office workers realize their air conditioning has been sabotaged by the "A-team" in the building. After all reasoning to share the air fails, Todd and his staffers decide to wage war in an unconventional way.

Todd is shocked when he learns that Rajiv allegedly slapped Gupta. After hearing both sides of the story, Todd finds it difficult to determine who is at fault and is forced to call human resources.

When Charlie loses his call center job, Todd hesitantly hires him until he finds a new one. However, Charlie has a hard time not being the manager, which causes friction with Todd. To make matters worse, Todd also learns Charlie is going through a mid-life crisis.

When Todd learns that Tonya's mom is back in town for another visit, he is determined to go out of his way to make a better impression. However, Todd is put in a difficult position when he discovers a secret about Tonya's mom.

On the eve of Rajiv's upcoming nuptials, Todd decides to throw him an American bachelor party. Running into obstacles, Todd must get creative with the evenings entertainment, but a surprise visitor shocks the partygoers.

After Rajiv is found in a compromising position he worries that the wedding will be called off. These worries are replaced by his own doubts of the pending nuptials when he learns his bride is not exactly who he thought she was.