A series of ransomware threats leads to an overabundance of emergencies for the 118, including a medevac helicopter crash at a hospital and an air-traffic control tower system failure. Meanwhile Athena must revisit her traumatic attack when the case of the realtor serial rapist goes to trial, Eddie suffers a health scare and Maddie's postpartum depression worsens.
Fast-paced exploration into the high-pressure experiences of police, paramedics and firefighters who are thrust into the most frightening, shocking and heart-stopping situations. These emergency responders must try to balance saving those who are at their most vulnerable with solving the problems in their own lives.