The 118 responds to a fire at a local animal shelter and races to evacuate all the animals. Meanwhile, Maddie takes a 9-1-1 call that sets her on a quest for answers.
Fast-paced exploration into the high-pressure experiences of police, paramedics and firefighters who are thrust into the most frightening, shocking and heart-stopping situations. These emergency responders must try to balance saving those who are at their most vulnerable with solving the problems in their own lives.