When a long-distance call to Chico, California shows up on Becker's phone bill, he decides to dispute the charge. He even disputes the existence of the town, claiming that it's just a code word that the phone company uses for bogus charges. Margaret warns Becker not to fight the phone company, after all, 'they're like God with computers', but Becker persists. Meanwhile, Reggie is upset when she isn't invited to a friend's wedding, and Bob listens to motivational tapes in order to land a job.
Dr. John Becker is a dedicated and talented physician with a gruff exterior. Unfortunately, his interior isn't all that warm and fuzzy either. While he offends those around who try to get close to him, he is extremely dedicated to his medical practice in the Bronx where he always goes the extra mile to help those in need.