After John agrees to take on a vacationing doctor's patients and one of them dies, he inadvertently leaves a phone message, then desperately tries to retrieve it. Meanwhile, Linda tries to comfort her friend Lynda, who won't leave the office; and Reggie and Jake trade barbs during a slow time in the diner.
Dr. John Becker is a dedicated and talented physician with a gruff exterior. Unfortunately, his interior isn't all that warm and fuzzy either. While he offends those around who try to get close to him, he is extremely dedicated to his medical practice in the Bronx where he always goes the extra mile to help those in need.