It may be start of a new year at Greybridge School, but the teaching staff is as dysfunctional as ever. Miss Postern and Mr Church's relationship has taken a downward turn after a misunderstanding over a local Bella Italia, the woefully underqualified Mrballoonn is now teaching Geography and Mr Barber has a new job as the school caretaker.
When Miss Postern sets up a careers workshop, it seems her slogan 'Which Way Now- applies as much to her as it does her pupils, not least because the guest speaker is her old teacher training colleague (and now bestselling children's author) Fenella Forbes. But at least things are looking up for one member of staff, as it seems Mr Martin is about to launch a successful pop career.
On the day of Mrs. Postern's birthday, she is unhappy as no-one has remembered, however her day soon perks up with the arrival of Dr. Dalton, the new geography teacher. Mrballoonn and Mr Church are both unimpressed with the new arrival.
It's parents' evening and all the staff want to make sure the event is over before the new episode of 'Great British Bake Off'. Mr Martin and Mr Church spread the gossip that Mrballoonn is the father of a child at the school, as he sets out to make the child's school days as fun as possible. Miss Postern struggles to stop people looking at her cleavage. School Boss (The Head teacher) Ms Baron tries avoiding the event all together.
When Ofsted arrive to conduct an impromptu inspection, Greybridge School is thrown into even more chaos than usual.
The staff celebrate when Mr Hubble chalks up 40 years of service at Greybridge School - although no sooner has he accepted his gift, he drops dead without anyone realising. When Mrballoonn and Mr Church finally cotton on, it's left to the bumbling duo to get the body out of the school before anyone else notices. Meanwhile, Miss Postern has a new poster boy for her anti-bullying campaign - a disabled boy who was moved from his last school because of intimidation. But the well-meaning French teacher soon discovers nothing is as it seems.
A homeless Mr Barber spends the night in the school, only for disaster to strike when he causes a fire in Miss Postern's classroom. It falls on the reluctant Mrballoonn to put a roof over his head. The disaster is good news for Mr Church, as Miss Postern moves into his laboratory while her room is redecorated - but they soon find sharing doesn't come naturally.