Rukia and Chad are fighting the Hollow who was hunting the young boy's soul. Chad cannot see the Hollow but he can sense it and attacks it. Rukia can see the Hollow, but since she still has none of her Soul Reaper powers her attacks have no effect. A little while into the fight Ichigo appears and starts fighting the Hollow. When Ichigo defeats this Hollow it is sent to Hell and not the Soul Society because the soul slayer can only cleanse sins after passing not ones during life.
From creator Tite Kubo, comes the story of a world where passing lurks impalpable to an everyday human's eyes. Ichigo Kurosaki helps run a local clinic with his family but Ichigo has the unusual ability to see poltergeists but rather than react with surprise he merely sees it as an annoyance. Ichigo helps those when he cares but can't bring himself to care enough... until one fateful day. A small, mysterious woman appears on duty inside his room, a Soul Reaper known as Rukia. Soon enough Ichigo and Rukia get formal in the oddest of ways and in such an untimely matter the losses begin. The Kurosaki family is soon attacked. This leads Ichigo on his first step to accepting the roles and responsibility's a Soul Reaper must uphold.