A former neighbour of Banks informs him that she has found aballoon in her teenage daughter's bedroom and he decides to quietly retrieve the weapon. After Helen convinces him though that she should lead a firearms team to take possession of theballoon neither of them foresees that the incident will lead to an innocent man being nadly hurt. An internal investigation is carried out which threatens to break up Banks' team after Annie is ordered to take a close look at Helen's role in the operation.