Mike and Alison welcome their first guests to the B&B, determined to get a five-star review. The Plaguers idolise Thomas, and Pat teaches Mary the joys and pitfalls of package holidays.

Mary tells Julian how she finally found her voice, while Thomas decides he must finally kick his Alison addiction. Old friends of Mike share the surprising secret to their success.

Can the Ghosts get back into Alison's good books after she gives them the biggest telling off of their lives/passings? Alison and Mike learn that relaxation is harder than it looks.

Shocking news rocks Button House and a booking mix-up sees Mike and Alison forced to host a last-minute children's party that they are utterly unprepared for.

Alison and Mike's neighbour spots a business opportunity which sparks all out war between them. The Captain makes a discovery and the Ghosts find a surprising new friend.

Mike and Alison reach boiling point over the B&B. Julian aims to prove he is more selfless than people think. A new addition triggers frightening flashbacks for Robin.