In order to prove that he can run American Jewelry, Seth takes over Les's supervision duties, while Les watches from the sidelines; however, Ashley fears that he's wearing himself too thin. Her suspicions were proven right when a man sells Seth a "new" carpet cleaner without further inspection, but a clerk later informed Seth that it was actually used and repackaged. Furthermore, on the next day, the store is short on available cash, as Seth failed to get money the day before; worse off, it's a banking holiday, and Seth's plans to have someone get more cash won't work. Also: a man tries to sell designer eyeglasses, but Les informs him he paid too much. A woman complains to Ashley that someone stolen her identity and pawned her stuff, but Ashley informed her that she's not in the system. A widowed woman sells her hospital skeleton, which Les thinks would be cool to have - if the price is right. A woman tries to sell her bowling balls, but her backtalk made them worthless to Les. A couple sells a geiger counter, but they can't agree between themselves on how much to sell it for.
The Gold family and their employees never know what to expect when people's personal items are on the line and conflicts escalate.
American Jewelry & Loan is a large, lucrative pawn shop where people bring in everything from alligators to prosthetic limbs. Every pawn ticket has a story and there are over 40,000 stories to tell in this warehouse.