Les noticed several items in the back room that have gone missing, leading him to suspect that one of his employees is a thief. Also: a man tries to pawn a Playstation 3, but his pawn became no good once he threatened Ashley. A woman tried to sell a laptop computer, thinking it was an iPad, but refused to believe that Ashley was a manager when she called for one. A woman tries to sell a dinosaur bone, but Les was concerned that the bone was actually from an elephant. A couple pawns a fur coat to get the funds to get jewelry out of hock, but the girlfriend threatens violence to her boyfriend if they don't get a right deal. A man sells his guitar signed by Kid Rock, despite almost walking away over a few dollars' difference from Seth's offer.
The Gold family and their employees never know what to expect when people's personal items are on the line and conflicts escalate.
American Jewelry & Loan is a large, lucrative pawn shop where people bring in everything from alligators to prosthetic limbs. Every pawn ticket has a story and there are over 40,000 stories to tell in this warehouse.