A problem customer brings Ashley out from behind the security glass; some rare Nirvana memorabilia piques Rich and Seth's interest. Later, a customer who was robbed in the pawnshop demands to see the security tapes, but the Golds refuse and a confrontation ensues.
The Gold family and their employees never know what to expect when people's personal items are on the line and conflicts escalate.
American Jewelry & Loan is a large, lucrative pawn shop where people bring in everything from alligators to prosthetic limbs. Every pawn ticket has a story and there are over 40,000 stories to tell in this warehouse.