After Seth rescinded his invasive search policies for American Jewelry's employees, the ladies that worked the redeem windows return to work. But Seth has a new problem - profits are down, and he's looking for creative ways to get new customers into the store. Ashley has an idea that she tried out - an inflatable gorilla with a banner reading "monster deals". However, Seth has a better promotional plan, which would explain why a couple of customers told Ashley to quit.
The Gold family and their employees never know what to expect when people's personal items are on the line and conflicts escalate.
American Jewelry & Loan is a large, lucrative pawn shop where people bring in everything from alligators to prosthetic limbs. Every pawn ticket has a story and there are over 40,000 stories to tell in this warehouse.