The staff had been receiving complaints from customers that a staff member had been letting customers cut in line in exchange for a $3 tip. They would later find out that Anton, who works the pawn desk, had been doing the evil deed. Les had decided to let Anton off with a warning, as he had been with American Jewelry for several years and is otherwise a trusted employee. However, Seth wanted Anton fired, as he was still burned over another trusted employee who was later arrested for theft - Joe the head of security.
The Gold family and their employees never know what to expect when people's personal items are on the line and conflicts escalate.
American Jewelry & Loan is a large, lucrative pawn shop where people bring in everything from alligators to prosthetic limbs. Every pawn ticket has a story and there are over 40,000 stories to tell in this warehouse.