Award-winning chef and hospitality expert Gordon Ramsay checks into The Cambridge Hotel in Cambridge, NY. Established in 1885, the hotel is the birthplace of pie a la mode, and home to a ghost, a little girl named Alice. But the Cambridge has seen better days. Its owners have no hotel experience and they are losing their investment in the landmark hotel. Ramsay confronts the owners to address the issues and works with them and their staff to turn the hotel around. Will his efforts be enough to save it...
Episode Viewers and Ratings
Season 1 Episode 3 of Hotel Hell resulted in a 0.00 rating in the 18-49 demographic.
After more than a decade of running restaurants in some of the world's top hotels, Gordon Ramsay knows firsthand the crucial importance of surpassing guests' highest expectations. In new series Ramsay will travel across the country to fix horrid hotels, awful inns and just plain bad bed and breakfasts.
To come to grips with the problems, Ramsay will endure hotels at their worst, from filthy bedrooms and mold-ridden bathrooms to dreadful room service and incompetent staff, all so you don't have to. After he has uncovered the issues, Ramsay will put the hotel owners and employees to work as he attempts to turn around these failing establishments. With reputations on the line, one thing is certain: if they can't meet Ramsay's high standards, they will never check out of Hotel Hell.
Hotel Hell - Cambridge Hotel Synopsis and Schedule