At the UK company Reynhold Industries, their corporate high-rise towers are full of beautiful happy people with one success story after another. Well, except for the employees that work in the basement - the IT department. While their colleagues work in fantastic surroundings, Jen, Roy and Moss must work below ground in the dark and horrible basement, struggling to make it into normal society.
Seeing that Roy and Moss may know a lot about computers, but very little about working with people, Jen takes on the role of "Relationship Manager" to help the guys and help herself in the process.