Series finale: Having broken up as a couple, Matt and Emily decide they want to break up as a team as well. So Cheryl sends Matt out without Emily to defuse a crisis involving a distraught filmmaker, who makes racy videos, and his equally distraught wife, who runs the business. But one hostage situation soon becomes two, and Cheryl must call in reinforcements.
Matt Flaherty and Emily Lehman are top-ranked crisis negotiators in the FBI's Crisis Negotiation Unit who are trained to talk their way through volatile situations. They make an outstanding team professionally, but their relationship is a bit more precarious off the job. The series advances the fundamental idea that in life and in love "Everything is a negotiation".