When business at Maui, Kansas starts to slow, Bay coordinates a Deaf Day and works with Emmett to organize a special screening of "Deafenstein". Daphne is shocked at what she discovers when she runs into Chef Jeff and John brings some business to Regina. Meanwhile, Toby tries to help Nikki cope with a family tragedy from her past.
Switched at Birth tells the story of two teenage girls who discover they were accidentally switched as newborns in the hospital. Bay Kennish grew up in a wealthy family with two parents and a brother, while Daphne Vasquez, who lost her hearing at an early age due to a case of meningitis, grew up with a single mother in a poor neighborhood. Things come to a dramatic head when both families meet and struggle to learn how to live together for the sake of the girls.