Brownall tops the leader board for getting people off benefits at the monthly managers' meeting. Trish is more interested in Greg, a manager from the nearby Nechells Job Centre branch. Angela and Natalie go on tour attending a work conference in London with Angela giving a talk to fellow colleagues.
The Job Lot is set in a busy West Midlands Job Centre, and focuses on the relationships between the people who work there, and the people who don't work there, or anywhere else for that matter.
The Job Lot - Series 3, Episode 5 Synopsis and Schedule