David Kim, CEO of Baja Fresh, one of the nation's largest restaurant chains, decides to take matters into his own hands when he encounters a problem at one of his stores. Meanwhile, upon returning from his emotional undercover mission, the boss delivers some shocking news to his boardroom.
Season 2 Episode 20 of Undercover Boss resulted in a 0.00 rating in the 18-49 demographic.
Undercover Boss is a new reality series that follows high level corporate executives as they slip anonymously into the lowest level jobs within their companies. Once undercover, they'll get their hands dirty with the rank and file, find out what their employees REALLY think of them and discover how smoothly their companies are REALLY run. In the process, these senior executives learn about themselves, the perception of their company and the spirit of their work force.