When Eric Casaburi, CEO of Retro Fitness, a franchised full service fitness center, discovers an employee who hates customers and fails to follow directions, it leads to one of the biggest reveals ever on Undercover Boss. Also, Casaburi works with an employee who credits Retro Fitness for a major lifestyle change
Season 4 Episode 14 of Undercover Boss resulted in a 1.60 rating in the 18-49 demographic.
Undercover Boss is a new reality series that follows high level corporate executives as they slip anonymously into the lowest level jobs within their companies. Once undercover, they'll get their hands dirty with the rank and file, find out what their employees REALLY think of them and discover how smoothly their companies are REALLY run. In the process, these senior executives learn about themselves, the perception of their company and the spirit of their work force.