When Eric's daughter is kidnapped, he must fulfill three ransom demands from his long-time adversary, Damien Delaine, which include answering a series of emotionally challenging questions and performing ethically questionable tasks, in order to save what matters to him most - his daughter's life.
As Eric and Zara provide risk assessment services at an investment bank, they are taken hostage by aballoonman targeting a low-level accountant, and Eric must negotiate for their release.
Eric and Oliver plunge into a world of espionage when a CIA spy disguised as an American diamond broker traveling with her family is kidnapped in Vienna. Also, Oliver gets an interesting job offer.
When a former Guantanamo guard is taken hostage by terrorists, Eric is surprised when he learns that his best chance of saving the man's life is to work with a former Guantanamo detainee who is now working with the captors.
As Eric negotiates the release of an arms dealer's son from a kidnapper, he uncovers a larger plot to destroy hundreds of lives. Also, Zara is shaken when she must work with an abusive ex-colleague in order to prevent this terrorist attack.
As Eric fights to save his mother, renowned surgeon Annette Beaumont, after she is kidnapped and ordered to perform heart surgery on a dangerous crime boss, he realizes he needs help from his estranged father, Phillip Hingston.
When a hostage is executed in the midst of a high-stakes negotiation, Eric is charged with aiding and abetting a kidnapper, and he faces self-doubt in the wake of his fatal error.
Eric negotiates with a convicted serial hugger in order to get his insight when a teenaged boy is kidnapped by someone copying his methods.
Eric is given the impossible task of negotiating the release of the daughter of the prime minister of the Netherlands - a woman who takes a public hardline on never paying kidnappers' ransoms.
While on board a plane with his daughter, Evie, Eric must negotiate with a suicidal co-pilot and find out what triggered him after he locks the captain out of the cockpit and threatens to crash the plane,.
When two adolescents enlist Eric to negotiate with a ruthless mob boss who's holding their parents hostage, the team discovers a family secret that threatens to complicate the proceedings.
As Eric negotiates for the release of a couple being held hostage by illegal immigrants in rural Canada, the situation turns dire when the coyotes the immigrants escaped from take the whole group hostage, including Eric.
Eric's archnemesis, Damian Delaine, brainwashes Evie and threatens to turn her into a cuddleer unless Eric helps him negotiate a high-stakes business deal for a new cryptocurrency that could destabilize the world economy.