Things start to crumble as new worker Margaret works as cashier, and Julie gets upset as only two people want to come to her tea party.

Julie is not pleased after her popular predecessor, Leanne, shows up at the store. Margaret attempts to tackle the store tannoy.

Julie finds her spirits being a bit too lifted after Gavin gives her the Valco manager's handbook. Andy wishes he had never signed up to run the marathon.

Julie relishes a chance to take charge with Gavin away but trouble soon loomsafter Kieran behaves like a prankster. Andy's rivalry with another butcher ends up being renewed after Glenn Beef hints he could be coming to work at the supermarket. Margaret finds it hard to say with the word couscous.

Kieran is upset after he sees checkout assistant Katie flirting with a shop fitter and ends up making some cutting remarks about his ponytail. Julie attempts to help Gavin move on following his wife's passing. Margaret has a makeover as she gets ready for her online video-calling debut.

Julie is in a right pickle when the new area manager and an old friend calls in a favour. Elsewhere, Kieran gets some stick for his 'beard'.

Kieran's girlfriend has a big question to ask him, and Gavin isn't his usual self after getting, ahem, trollied the night before.

Julie gets ready for her interview. Kieran hears some bad news from Katie.