Changes abound as the supermarket sitcom begins its third series. Gavin and Julie meet the new head of strategy, a flashy upstart with big plans for Valco

Gavin finds himself at odds with the forward-thinking Richard during a brainstorm for the new Valco Better store. Valco could soon be down a staff member as well when a visit from Emma's dad prompts Kieran to consider moving out of Warrington.

Julie finds her worst nightmare becoming a reality after Gavin's girlfriend, Anna, applies for a job at the store. Andy sees an unexpected face from the past.

Andy is in love and he wants everybody to know that he is. Gavin finds it hard to deal with life in 'the fast lane', the newest idea found in the suggestion box.

Frances ends up wishing that she had not brought Leighton along to a meeting at Head Office. spurred on by Margaret and Katie, Andy come to a massive decision about his future.

Gavinis fed up with France and decides to call Head Office. Colin wants Leighton's help in finding the perfect present for Lisa after forgetting her birthday.

Richard France sets out to make Gavin more approachable, a two-hit strategy involving a hoodie and the removal of the manager's office door. Is this the last straw for Gavin?.

Staff gather for the night shift to give the store the final once-over ahead of its reopening, but emotions run high after Julie misconstrues a conversation she heard between France and Anna, and reports back to Gavin.

France pulls out all the stops for the big reopening, booking a celebrity shopper in the form of Kelly Brook. An unimpressed Gavin, meanwhile, crosses the line.

The fallout between Gavin and France is the talk of the store, even more so when Julie is temporarily promoted to manager. Plus, Katie makes a discovery.

Gavin is back at work and doing his best to be a bit more like France. Plus, Colin and Lisa's stag and hen dos are almost upon them.

France and Julie preapre for the supermarket awards whilst Gavin makes a life-changing decision following a run in with a shoplifter.

Katie ends up interviewing an unexpected applicant for a till position whilst Anna shares some exciting information with Julie.

Gavin and Julie share a heart-to-heart. A snowstorm threatens to ruin everyone's Christmas plans.