Frasier mistakenly receives some of Cam Winston's mail, including a mysterious invitation to an exclusive locale. Frasier and Niles are surprised to have been left out of the loop about this new hot spot, and become obsessed with finding out more information. Frasier heads to the address on the invitation, but cannot get the receptionist to tell him anything. Niles finally shows up and poses as Cam, and is told that the business is a spa. He and Frasier enjoy all of the amenities, but are disturbed to learn that the spa has a "gold level" area to which they are denied access. They constantly complain about being left out. Roz believes that they only care about the gold level because they are not allowed there, but uses her connections to a senator who has a membership to get them inside. The brothers are appeased, until they spot a platinum door. They ignore an attendant's warning and barge through the door, but aren't too happy with the result. Meanwhile, Daphne ruins Martin's enjoyment of The Rockford Files when she says that he reminds her of Rockford's father, rather than the title character.
Season 10 Episode 11 of Frasier resulted in a 0.00 rating in the 18-49 demographic.
After many years spent at the "Cheers" bar, Frasier moves back home to Seattle after his policeman father Martin Crane gets shot in the hip on duty. After Martin struggles with living alone after the incident, he moves in with Frasier in his luxury apartment at the Elliot Bay Towers along with his dog Eddie. Hired by Frasier, Daphne Moon also moves in as Martin's personal physiotherapist. Also living nearby is his younger brother Niles Crane, who is also a Psychiatrist.
Frasier's new life in Seattle beings when he is employed by a radio station to offer therapy in a call-in manner. Produced by Roz Doyle, who becomes Frasier's friend, Frasier handles the everyday problems or people... sometimes uninteresting and even frustrating to Frasier but his ultimate goal will stay the same he wants to and enjoys helping people.